Testimonials

After discovering mold on some of the insulation and floor joists in the crawl space of my house, I contacted amold remediation company. They had sent a rep out who inspected and took measurements of the space. The company never got back to me with a quote.

I then contacted Biotek Environmental and received immediate response and action. In just a few days time, arrangements were made for the insulation to be removed (and new insulation installed later on), fungal contamination remediated in the crawl space and subfloor system surfaces, appropriate chemicals applied to prevent fungal re-growth, foundation sealed and encapsulated, vapor barrier installed and a remote hygrometer was installed to monitor the humidity.

The entire team was fabulous. Mr. Calcutt, the Midlands Marketing Manager, gave me excellent literature, described the process and patiently answered all of my questions in a fashion that inspired confidence in the company and their ability to do the job quickly and effectively. The entire team was very professional, courteous, and hard working. Their customer service skills were above and beyond what I’ve experienced in a very long time.

After they finished the job, I crawled the entire space and was very impressed. I felt as though I could eat a meal down there. It was so clean! Super team; super job!!

Our house was infected with mold, particularly Aspergillus/Penicillium, due to HVAC issues and . The vendor recommended and conducted crawlspace mold remediation, interior mold decontamination (scrubbing down everything in the house) and HEPA filtration. Member Comments: I worked with Ancel Hamilton, the owner of the firm. He was very professional in every regard. He was patient in terms of describing the situation and answering questions, he returned calls promptly and made himself very available. Overall, his team was courteous and sensitive to our needs when they were working on the house (my wife and I work out of our house, so we were there while some of the work was going on).

It was hard for me to gauge the appropriate expense or response to the mold, due to my lack of knowledge and experience with this sort of situation, but BioTek’s price seemed fair in comparison with competitors. I had another highly-rated firm (one in Asheville) come out to do an estimate, and that person recommended work that BioTek deemed unnecessary and bid about twice as much as we paid BioTek (even though I had to pay BioTek a little extra due to the travel required to come to the Asheville area). In addition, Ancel seemed to have more experience and was much easier to talk to than this other person who placed a bid.

Everything (!) in the house needed to be scrubbed down. A couple of items were broken during this process, but it was clear that the workers were at fault and Ancel promptly paid us to replace these items (we’d already paid him).

I would highly recommend BioTek based on my experience.

Ancel was friendly and easy to communicate with from the beginning. We promptly scheduled the mold inspection with BioTek Environmental and he told me exactly what to expect and how much it would cost. He was punctual and helpful when he arrived. Once he got our results in, he was happy to inform us that we were mold free, and told us how to deal with a few things on our own rather than bringing in a crew we did not need. I appreciate his honesty, it is a top priority to me when dealing in areas I do not know much about myself.

As a clinical microbiologist, I am very meticulous and extremely hard to please; but upon my first encounter with Ancel regarding a profuse mold problem in my boyfriend’s home, I knew I found the right team to handle this issue. With our initial conversation Ancel provided me with the reassurance that he was completely knowledgeable as to what we were dealing with and the resolution that would be needed to provide us with a “mold-free” environment. From my initial inquiry with the office manager to the actual day the BioTek team arrived, I have been more than satisfied!!! Professional, experienced, knowledgeable and customer oriented made this experience a most pleasant one!!! I still speak of the experience with family and friends…….that’s just how much of an impression your business made on me!!!! I would refer you without any hesitation to anyone in the SC area. Again, thank you for a SUPERB JOB WELL DONE.

BioTek Environmental tore out laminate flooring in 6 rooms and the hardwood that was under the laminate and cleaned out the mold. This is the second job they did for us. Previously, they removed mold from our crawlspace (this same incident but we did the crawlspace on a separate contract). They did an awesome job on both! Ancel is easy to work with and very attentive. They show up on time and, if you have a problem with anything, they listen and remedy it immediately.

I don’t give “high ratings” very often, but you are certainly deserving. I spent 15 of my 30 years in Quality Assurance. Finding excellent contractors are a rare find these days…When you do find one, it’s very refreshing indeed. You’re in the “Best of the Best” category. Keep up the good work!

Thanks for the prompt response from BioTek to my call concerning a mold problem under my home. You provided a personal home inspection, estimate and Remediation Professional Services Agreement much faster than I expected. I would strongly recommend that you contact BioTek for mold remediation needs based on my experience with this company. The Remediation Agreement was agreed upon and BioTek worked around my schedule before begin the remediation work process. The mold remediation work performed exceeded my expectations. This is a professional, honest, trustworthy, and dependable company. I did contact other mold removal companies for pricing and BioTek Environmental was reasonably priced for the services they provide; even the competitors agreed BioTek does good work and had nothing negative to say about the associations.

We continue to be very happy with the work your company did, and with the Biopure S-3000. The work was done thoroughly, your advice was extremely helpful, your workers were always courteous, and all aspects of the work were thoroughly explained to us. Mold removal is incredibly disruptive, but your company made it as easy as possible under difficult circumstances. We continue to be more than satisfied with the results after 3 years of mold-free living.

Matt, I just wanted you to know that the readings in the crawl space have not been over 51% … I am smiling, thank to you and PJ for a job well done.

I really appreciate the high level of professionalism that you and your employees have shown to us thus far. My husband and I will most certainly utilize your company’s services for any air quality concerns that we may have in the future.