Testimonials

Ted, You were so kind and patient in your assessment of my daughter’s home inspection. We are equally grateful the problem was finally identified by you, when other companies were seemingly guessing and/or trying to make a sale.

To the folks at Biotek:

“Can’t thank you all enough for the great job! You made the whole process easy & bareable. Please use me for a reference at anytime. The quality of your work and service is exceptional! Thanks!”

Thank you so very much for your very professional job on our home. You and your staff were very knowledgeable and had a lot of patience explaining things to us. We would highly recommend you to our friends and family! Thank you once again, may god bless you

Dear Mr. Hamilton,

“On behalf of Oakwood Baptist Church and the Woman’s Missionary union, we want to take this opportunity to thank you for the sewing machine and thread. Our WMU is involved in many mission projects that require sewing so the machine and thread will certainly come in handy for our ladies. We want to let you know that your gifts will be put to great use.

Again, thank you for these wonderful gifts and may God bless you, your business, your employees and your family.”

Let me start by saying that I simply cannot make a stronger recommendation for Bill Klaker and his team at Biotek Environmental. We worked with Bill and BioTek to clean a newly purchased home originally built in 1928 that was in various states of repair due to multiple renovation projects (including our own). Bill was knowledgeable, forthright and diligent in keeping his promise to make our home as clean as humanly possible.

Not only did he make our home immaculately clean, but after numerous scheduling set backs on our part (due to my renovation contractor’s negligence), Bill and his BioTek team were constantly available and willing to work with us to reschedule his team’s work, despite the headaches that obviously caused him and his crew.

Lastly, after realizing that a small portion of work was not done to his exacting standards, he immediately offered first to get a crew back out to us the very next day to complete the job, and after we needed to decline, without prompting from me, offered a monetary refund. It was this level of professionalism, courtesy and downright pride in his work that proved to me time and again that we were in the very best hands.

Bill truly looks at your family’s health and wellbeing as his own and is constantly willing to do everything in his power to ensure that not only are you completely satisfied, but that you and your home are as healthy as they can possibly be.

Biotek, under the direction of Bill Klaker, has just finished re-mediating our house in Burnsville, NC for mold. I am a retired chemist with a minor in biology. A long time ago, we studied molds, bacteria, and fungi, but, I had no idea that the eradication of mold has come so far from our days of bleach. So, I set out to get myself an updated mini-education on mold and that led me to choose Biotek for remediation. Bill Klaker was my first contact and I must say that from the very beginning, he distinguished himself and your company with great communications, information, explanations and help to plan out what the process would entail by you and by us. He is a very friendly person and throughout this long process, he always wanted to and did help us get this done. Another thing that really impressed my sister and I is that when we just hit a brick wall trying to get the outside guttering and french drain work done by other craftsmen in the area, he used his network to help get us a company (Hewn) lined up for the work and that work is nearing completion. Finally, he helped us finish off our dehumidifier/condensate drainage issues personally. You are very fortunate to have an employee as knowledgeable, friendly, helpful, and with that high a level of interpersonal and communication skills representing Biotek. We appreciate him and the work that your company did for us.

Just a note to say that if all your people are as knowledgeable, caring, and helpful as Bill Klaker has been to my brother and myself on our project, you are one fine group of folks! Bill has gone far above and beyond what we ever could have hoped for! Many thanks.

Biotek contacted me immediately after I put in my information. I called them and had a return call within an hour. They made me an appointment for a free inspection in 2 days. I actually worked with Bill Klaker. He removed mold from wooden beams in my Mom’s den. First of all, he was surprised to find an incident like this. He was determined to find the source of the problem and fix that before removing the mold. He did find the source, fixed it and removed the mold. The entire process took about 1-1/2 days. He even found a painter for us to finish the job and do some other work my Mom needs done. Bill was exceptional to work with. He told us in detail how they would fix the problem and remove the mold. He gave us a cost that day. He scheduled the job very timely according to our schedule. Bill is very friendly and professional. You feel like you know him when you meet him. He kept us informed from beginning to end. They did what they said. The mold is gone. They removed it in a very safe and used a professional (green) system. I am very impressed and would definitely use them again and highly recommend Biotek and Bill Klaker. He is one of the best!

Thomas, Thank you so much for your thorough inspection of the north Augusta property this morning. I might well have been stuck with $10,000 or more $ in repairs had you not been so diligent in your inspection! Please let me know if you ever need a reference or a testimonial for your business! This was definitely the best $400 I have ever spent!
I will be back in touch if I decide to purchase the property, but it is doubtful at this point that we will reach an acceptable resolution. I will have you inspect other home(s) when I find one to seriously consider.

I will be forever grateful to you and your company for helping me avoid a potentially disastrous experience. I know it may sound corny, but I feel as if you ~saved my life~.

Looking for the complete report early next week. Thanks again,